Frost

The Frost Rug is a minimalistic yet elegant design featuring a monochromatic ivory-white colour palette with a delicate, raised botanical pattern. The textured leaf motif adds depth and dimension, making it a subtle statement piece without overwhelming the space. This rug is crafted from premium New Zealand wool and features a 15 mm hand-tufted cut pile, ensuring superior softness, durability, and warmth underfoot.

Vacuum once a week. Gently brush surface to remove dust. Blot with paper & remove spills immediately. Use professional carpet cleaning services only.

Conditions for Returns and Exchanges:

Returns are only accepted for manufacturing defects or damage during transit.

You must notify us within 48 hours of receiving your rug.

Custom, bespoke, ex-display, or Archive Sale rugs are not eligible for return.

Please provide clear images: one of the open rug showing the issue and another of it securely packed.

Refund Processing:

Refunds are issued to the original payment method within 5–7 business days after the rug passes inspection.

Refunds exclude shipping, import duties, VAT, and customs charges.

All international prices include shipping, import duties, VAT/GST, and customs charges—no hidden fees.

In-stock rugs: Delivered within 15–16 business days.

Out-of-stock rugs: 8–10 business weeks.

Made-to-order rugs: Hand-knotted (16–22 weeks), Handloomed (10–14 weeks).

You’ll receive tracking via email and WhatsApp.

We handle all logistics and customs—doorstep delivery, worldwide.