Frostelle

Elegant in its simplicity, Frostelle is a serene statement piece designed for refined interiors. Its soft silver-gray canvas is bordered with delicate ivory tones, offering a clean and calming aesthetic that suits both contemporary and classic settings. This rug is an enchanting piece crafted from high-quality New Zealand wool with a 15 mm hand-tufted cut pile, offering both luxurious softness and exceptional durability.

Vacuum once a week. Gently brush surface to remove dust. Blot with paper & remove spills immediately. Use professional carpet cleaning services only.

Conditions for Returns and Exchanges:

Returns are only accepted for manufacturing defects or damage during transit.

You must notify us within 48 hours of receiving your rug.

Custom, bespoke, ex-display, or Archive Sale rugs are not eligible for return.

Please provide clear images: one of the open rug showing the issue and another of it securely packed.

Refund Processing:

Refunds are issued to the original payment method within 5–7 business days after the rug passes inspection.

Refunds exclude shipping, import duties, VAT, and customs charges.

All international prices include shipping, import duties, VAT/GST, and customs charges—no hidden fees.

In-stock rugs: Delivered within 15–16 business days.

Out-of-stock rugs: 8–10 business weeks.

Made-to-order rugs: Hand-knotted (16–22 weeks), Handloomed (10–14 weeks).

You’ll receive tracking via email and WhatsApp.

We handle all logistics and customs—doorstep delivery, worldwide.