Glacier

The Glacier rug is made from high-quality New Zealand wool and features a 15 mm hand-tufted cut pile. With a design inspired by a rushing river, this rug has the unique ability to evoke a range of emotions and interpretations in all who encounter it.

Vacuum once a week. Gently brush surface to remove dust. Blot with paper & remove spills immediately. Use professional carpet cleaning services only.

Conditions for Returns and Exchanges:

Returns are only accepted for manufacturing defects or damage during transit.

You must notify us within 48 hours of receiving your rug.

Custom, bespoke, ex-display, or Archive Sale rugs are not eligible for return.

Please provide clear images: one of the open rug showing the issue and another of it securely packed.

Refund Processing:

Refunds are issued to the original payment method within 5–7 business days after the rug passes inspection.

Refunds exclude shipping, import duties, VAT, and customs charges.

All international prices include shipping, import duties, VAT/GST, and customs charges—no hidden fees.

In-stock rugs: Delivered within 15–16 business days.

Out-of-stock rugs: 8–10 business weeks.

Made-to-order rugs: Hand-knotted (16–22 weeks), Handloomed (10–14 weeks).

You’ll receive tracking via email and WhatsApp.

We handle all logistics and customs—doorstep delivery, worldwide.