

Moss
Free Shipping & No Hidden charges
The Moss rug is crafted from high-quality New Zealand wool and features a 15 mm hand-tufted cut pile, ensuring plush comfort and long-lasting durability. Inspired by the richness of forest landscapes and soft mossy textures, this rug brings a soothing and organic aesthetic to any space. With its timeless and versatile design, Moss effortlessly complements modern, rustic, and nature-inspired interiors, adding depth and warmth to the room.
Care Guide
Vacuum once a week. Gently brush surface to remove dust. Blot with paper & remove spills immediately. Use professional carpet cleaning services only.
Return & Exchange
Conditions for Returns and Exchanges:
Returns are only accepted for manufacturing defects or damage during transit.
You must notify us within 48 hours of receiving your rug.
Custom, bespoke, ex-display, or Archive Sale rugs are not eligible for return.
Please provide clear images: one of the open rug showing the issue and another of it securely packed.
Refund Processing:
Refunds are issued to the original payment method within 5–7 business days after the rug passes inspection.
Refunds exclude shipping, import duties, VAT, and customs charges.
Shipping & Delivery
All international prices include shipping, import duties, VAT/GST, and customs charges—no hidden fees.
In-stock rugs: Delivered within 15–16 business days.
Out-of-stock rugs: 8–10 business weeks.
Made-to-order rugs: Hand-knotted (16–22 weeks), Handloomed (10–14 weeks).
You’ll receive tracking via email and WhatsApp.
We handle all logistics and customs—doorstep delivery, worldwide.
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